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Frequently Asked Questions | |||||||||||||||||||||||
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1. How Can I Join The Coast to Coast Music Buyer's Club?
2. Does Coast to Coast Music Have a Catalog? 3. May I Pay by Check or Money Order? 4. How Do I Use Your Shopping Site? 5. Does Coast to Coast Music Ship to My Country? 7. Why Am I Having Trouble Ordering?
How Can I Join The Coast to Coast Music Buyer's Club? Save Up to 10% on Everything! Join today and start saving today! When you join our Buyer's Club you save up to 10% on everything in our whole on-line catalog for a FULL YEAR! If you've ever bought anything from us you know we already have the lowest prices around. Now you'll save up to 10% more! The Membership costs only $25.00 for a full year, and you'll get these extra savings 24 hours a day, 365 days a year, beginning the minute you order your membership. YOU COULD PAY FOR YOUR MEMBERSHIP THE FIRST TIME YOU USE IT! After that you'll continue to get great savings on all of your purchases for a full year! In addition to the savings on everything everyday, Buyer's Club Members will be notified about clearance and one of a kind specials before they are available to the general public. The low Buyer's Club Members Only prices are posted right in the item description so you'll know instantly how much you will be saving. Sorry, there are no further discounts available on items listed on the Clearance Page since those items are already priced at or below our cost. To join the club, add the Buyer's Club to your shopping cart just like any other item. When you check out the Buyer's Club Membership fee will be added to your order total.
Does Coast to Coast Music Have a Catalog? We do not have a print catalog, our whole catalog is right here on the web, just click on the "Shop OnLine" link on the musical staff above. We have tried to make this web based catalog very comprehensive with many pictures and extensive descriptions of our products, and we are adding to and improving our site almost daily. We do, however, also carry many models and products that may not be listed here - almost any music related product. If you want to order an item that is not listed here, need more information about an item listed here, or would just like to suggest something to add to or improve our catalog, just E-Mail us at: coast2coastmusic@yahoo.com
May I Pay by Check or Money Order ? NOTE: We do not accept check or money order payments from outside of the US - credit card orders only Ordering and paying by check or money order in the US is no problem. The best way to do it is to place your order on the web site. During the check out process you'll be given a choice of methods of payment, credit card, PayPal, personal check, or money order. Just choose the check or money order method, print a copy of your invoice, and send it along with your check or money order to the address given during the checkout process. We'll get your order ready so that when your check or money order arrives and clears we can send it right out. Orders paid by by check will be held for 10 days for the check to clear before shipping. Orders paid by money order will be shipped right away when the money order arrives. NOTE: If we do not receive your check or money order within 14 days, your order will be cancelled.
The beginning page of our catalog is /cgi-bin/cart. To locate items you may either click on the category name on the left navigation bar, or enter key words in the "Search Products" box at the top of any page to see models and descriptions of the various items in our catalog. When you see an item you would like to know more about, just click on that item to get a detailed description and a larger picture. To purchase an item, press the "Buy Now" button to add it to your secure shopping cart. Your browser must be set to receive cookies or you will not be able to use the shopping cart system. After you have added everything you want, you can check out on our secure server by clicking the "Checkout" button on the menu bar on the top right of each page, or clicking the "check out" button at the bottom of the shopping cart summary. You will always have an opportunity to change or cancel your order during the checkout process before finalizing your order.
Does Coast to Coast Music Ship to My Country? We ship anywhere you can receive mail! To estimate your shipping charges outside of the USA, see the Shipping Charges link on the home page. Here is a list of the countries and areas to which we have shipped harmonicas and other equipment. If you are the first to order from your country, and your order is over $100.00, we will give you a $5.00 discount! Just be sure to mention that you are the first order from your country in the "Special Instructions" box when you place your order.
How Long Do Orders Take? Most orders are shipped within two to three business days of placing your credit card order on our secure web site. Please note that weekends are not business days. If your order is placed after noon Eastern Time, it will not enter our system for processing until the following business day. Since we ship by Priority US mail, delivery to you usually takes two to three days from the day we ship your order in the USA, seven to fourteen days outside of the USA. If an item is backordered or out of stock, we will ship the balance of your order as usual, and the backordered or out of stock items will be shipped as soon as they become available. There are no additional shipping charges for backorders in the USA. If items are backordered on out of country orders, we will hold the entire order until it is complete before shipping.. We are sorry, but we are not able to honor "rush" or deadlines placed on an order. Please allow sufficient time for delivery when placing your order.
COOKIES: Your browser must be enabled to accept cookies and have javascript capabilities. EXPIRED CERTIFICATES: Netscape3.x and IE3.x have outdated certificate managers. You can upgrade your browser versions or update your certificates. You can download the latest version of your browser at the following links: Netscape - http://www.netscape.com/download/index.html Internet Explorer - http://www.microsoft.com/windows/ie/download/windows.htm WEBTV: Turn surfwatch off and do not go back or over your pages. MAC AND IE4.5: IE4.5 is not completely compatible with a Mac and you must use Netscape or upgrade to IE5. IE5: We suggest turning the auto-complete password option off. IE5.01 and SSL: Programs and Services that Use SSL or SSPI May Not Work After You Install Internet Explorer 5.01. The version of Internet Explorer 5.01 that is released on the Web contains an incorrect internal key in the Schannel.dll file. This may cause programs and services on your computer that use Secure Socket Layer (SSL) or Security Support Provider Interface (SSPI) to no longer function. Installing the update will eliminate this problem by providing you with a corrected Schannel.dll file. More information regarding this update can be found in the Microsoft Knowledge Base (KB), Article Q247367 |
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Coast to Coast Music • PO Box 1857 • Ellicott City, MD 21041
E-Mail: coast2coastmusic@yahoo.com • Telephone: 800-776-5015 • Fax: 410-750-3570
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